Error 401: Authorization RequiredIf you have currently valid username and password, you can login here. You must enter a valid username and
password to access the Undercurrent Online Members'
area. Your email address is
NOT your username -- it is different. Usernames and passswords are
chosen when you join Online Members or, if you are a
print subscriber, register for your FREE Online Membership. Note that our system is case sensitive for both usernames and passwords -- they must be entered exactly as in our database. So e.g if yours are diver and funfun, you must enter both of them exactly as typed with the same case (i.e. diver and funfun) , and not as Diver or DIVER, and FunFun or >FUNFUN If you have forgotten your username, your password, or both or perhaps your membership has expired, you may retreive this information here -- it will automatically e-mail them to your registered email address. If your email address is not up-to-date in our database, you will need to write us with your membership info so we can send you your username and password, and update your email address for you. If you need to update your email address, you may do so here. If you've entered all your information correctly and your membership is current and still cannot login, your browser (e.g Firefox, Chrome, Safari) might have
corrupted information coming from our server. In this case, you
should clear cache/temporary internet files and active
logins/authorized sessions in your browser, shut it down, and start it
again. This is found under menu items like Tools/Internet Options or
Clear Recent History and similar, depending on which browser you use.
If you still have problems, contact us with complete details of your username, password, browser and version, and details of what happened and we'll try to help. If you are an Online Member and your membership has expired, you can renew it here . If
you are not an Online Member and wish
to join, follow this link and get immediate access to the thousands of
firsthand reports on dive operations and equipment worldwide. See our FAQ section for more information. If you still have problems, or believe that this error should not occur, please contact us and send details of what you were trying to do. Thanks for your patience and understanding. |