February 2012    Download the Entire Issue (PDF)

Vol. 27, No. 2   What's this?

Two Letters to the Editors

from the February, 2012 issue of Undercurrent  

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Dear Ben,

Regarding your January article, "Scubapro kills its free 'parts for life' program," I am also a victim of what I consider a breach of contract by Scubapro. My regulators normally get serviced in September, but because of an October dive trip, I delayed until November to get them serviced. Because I went beyond the 13-month period, I was charged for parts. I have been a loyal Scubapro customer for 15 years, and own three regulator sets and three Air2s. Scubapro gave no written notice to its customers of this policy change, even though most of my regulators are registered....