In the last decade, it has been extremely difficult,
if not impossible, to get battery replacements for
many old but reliable dive computers, forcing users
to buy new ones. But no more -- you can now get the
batteries replaced in many old brands and models.
Bret Gilliam, once the CEO of Uwatec until it was
sold to Johnson Worldwide Associates in 1997, said
that when Uwatec designed the Aladin Pro in 1995,
they estimated the battery lifespan would last the
average diver from three to five years, based on 200
dives annually, though in reality the batteries lasted
seven to 10 years. They designed it so dive stores
could replace the batteries for $25, but JWA eventually
stopped supporting the product.
"JWA initially charged excessive rates, more than
$100 to change the batteries and even stopped its
dealers from providing the service," Gilliam says. "Finally, the only option for a diver was to 'upgrade'
to a new model of computer and pay a small fortune
for the privilege. But many divers were happy with
the original Aladdin Pros and didn't want to switch."
Gilliam, who remains "a passionate user" of the
Aladdin Pro Nitrox (he owns 10), searched for alternate
support and found Terry Brady, owner of Brass Anchor
Scuba Center in Frederick, MD. "He provided superb
quick service, changed out the batteries for $50 each,
and had them back to me within five days. This is a guy
who understands customer service."
Brady replaces batteries in many models of outof-
date computers, too. You may reach him by calling
301-663-9363 or e-mailing tbrady@fred.net. To
see what computers he repairs, check his website at www.brassanchor.com/battery.