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November 2017    Download the Entire Issue (PDF) Vol. 32, No. 11   RSS Feed for Undercurrent Issues
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If You Make a Mistake …

don’t be afraid to talk about it

from the November, 2017 issue of Undercurrent   Subscribe Now

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If a near-miss occurs in aviation, everyone, including pilots, airline companies, government agencies, passenger witnesses, air traffic controllers and airport administrators, all works together through federal agencies -- the NTSB and the FAA -- to find the cause.

One reasons for involving all the parties is because, on average, it takes at least seven mistakes to cause a catastrophic error in aviation. So there's a lot to learn from taking apart the details and looking at the context-rich data across different areas. Investigators have the help of black box recorders, video surveillance systems, team-based communication protocols, and practiced simulation to maximize safety effectiveness. And, they have a level of legal protection that allows candid information to be protected from the judiciary....


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