the ratios versus the reality of “what happens if . . .”
The risk of a fatality in diving has been stated as:
* 16.4:100,000 divers (Diver Alert Network's
figures)
* 14.4:100,000 divers (British Sub-Aqua Club's
figures)
* 0.54:100,000 dives (BSAC member dives)
* 1.03:100,000 dives (non-BSAC member dives)
But what do those statistics actually mean? I
can tell you they mean nothing to most people --
we don't deal with risk in the real world like that.
Numbers don't have the same emotional relevance
as stories about dive deaths, so they don't stay in
our heads that long. Furthermore, most decisions are
informed by emotion, not logic. So let's use a visual
example of the apparent irrationality of perceived
risk in scuba diving.
A colleague of mine did a "Discover Scuba
Diving"-type dive while on a Caribbean cruise. Her
only diving experience prior to getting into the ocean
was in the pool of the cruise liner she was on. Her
first dive was to 100 feet on a deep wall advertised
as a shark dive. The biggest concern for her and
the other divers wasn't the very deep water they
were over, it was the sharks they had gone down
to see. She remembers getting down to 100 feet and
swimming around, completely oblivious to her gas
consumption, depth or decompression obligations that might come up. It took the guide several goes at
grabbing her attention and getting her to ascend, as
she was getting very low on gas. If the guide hadn't
done that, she would likely have completely run out
of gas because she was so enthralled by where she
was. She had gone on the dive because she knew the
operators wouldn't have put her into a dangerous
situation with the sharks, so she completely trusted
them to make sure the diving was safe and didn't
think about that risk.
Probabilities Are Irrelevant
Ironically, the risk of dying from a shark attack
is phenomenally small, with only five to 15 fatalities
per year. But the statistical risk of dying during a
diving trip is much higher. However, in both cases
(shark or diving), these risk numbers are meaningless
because the outcome ends up as either 1 or 0,
and you only find out after the event. You cannot
be a fraction of dead. That might appear a rather
obvious thing to say, but consider the normal risk
equation people use.
Risk = the probability or likelihood of the event
occurring x the consequences (loss or benefit)
This non-diving example makes the point clearly.
Suppose that on a certain portion of a highway,
radar is mounted with the intent of catching speeders.
If you're 20 miles per hour above the speed limit,
you can expect a fine of around $100. It's known from statistics that on that portion of the road, only
one driver out of ten on average gets caught. The
above formula would suggest that anyone who
is speeding is risking 1/10 X 100 = $10. This is, of
course, senseless. If you get caught, you pay $100; if
you don't, you pay nothing. In other words, if you
drive fast, you're risking a $100 fine, not a $10 one.
Try arguing with a policeman that your fine should
be $10.
In that simple example, the cost was easy to estimate
-- $100. However, the p=1/10 is irrelevant.
Things either happen or they don't.
Herein lies the problem with risk management
in diving, or any high-risk sport. We don't know
the probability or likelihood of the adverse event
because we don't know how many divers there are,
how many dives those divers complete, or the depth,
time or any other variable that impacts the likelihood.
In addition, we have no way of calculating the
interaction of the multiple factors that could lead to a
fatality. So the likelihood is an unknown, and as you can see from the speeding example, it doesn't really
matter anyway.
And the consequences? What do you measure
those by? Consider that if the risk is such that one
in 200,000 dives ends in a fatality, you can't be
1:200,000th dead. So at an individual level, the consequences
for a diving fatality are expressed as either a
one or a zero.
If you use statistics, the risk is a very small number.
This low-risk factor is how diving is sold as a
safe sport with benefits that massively outweigh the
consequences. However, the emotions massively
contribute to the biases we are subject to when
making decisions that involve risk. That risk could
be related to a 50-foot openwater dive, a 500-foot
rebreather dive, or a dive that goes three hours back
into a cave system where no one has been before.
Our risk management (in diving) is based on heuristics,
biases and emotions, not on logic. It is individual,
contextual and very variable.
How Our Diving Decisions Can Be Totally
Wrong
Psychologists Daniel Kahneman and Amos Tversky
won the Nobel Prize in Economics for looking at
decision-making, especially apparently irrational
decisions, and coming up with a term called "behavioral
economics," in which they looked at how much
it was worth to make a decision. They determined
we don't logically weigh up every decision we
make, because we don't have enough time or mental
energy to do this, so we substitute real data for mental
models of what is likely to happen -- even if we
know this is wrong.
So, say I flip a coin 10 times and heads comes
up each time; what do you think the 11th flip will
be? Most people will say tails, because they don't
believe that 11 heads in a row is likely to happen,
and because we have never heard of anyone doing
that. Since such a situation is so unlikely, it is uncertainty that we are managing most of the time, not risk. This ability to quickly grab something from our
memory and use it to inform our decision-making is
called availability bias.
You dive to 130 feet on air because it is part of
your dive agency's training and you are certified to
do it, even though you've never been that deep during
the training. You continue to dive to that depth
because you've never heard of anyone having an
emergency and not being able to resolve it due to
narcosis, thinking that muscle memory will help
solve the problem. People suffering from narcosis are
not able to undertake higher brain functions, which
include memory and complicated problem solving,
so why would they remember the problems they
had? Furthermore, if you realized you did something
that nearly ended with you dead, and that deep air
is recognized as "not a good thing to do," how many
people would you tell? Consequently, your experience
is not known by the rest of the community.
Another bias that is working against "logic" is
outcome bias. If nothing bad happened, but you got
the benefits you were looking for, it is often considered
a good decision. This bias can lead to normalization
of deviance over a period of time where new
baselines are set, further and further from "safety."
Something else to consider when it comes to outcome
bias. What is the worst that could happen on
a dive? Death. Maybe. But what about paralysis and
being stuck in a wheelchair caused by decompression
sickness? Wouldn't that potentially cause you
more stress? Perversely, I have heard of a diver out
of gas holding a stop, rather than ascending, because
his computer was stating he still had deco to do. It was a dive that ended with 10 minutes of unplanned
deco, but his buoyancy control was not good, so
each time he dropped below 20 feet, the computer
stopped counting his stop time. In the end, he had
completed something like 30 minutes of stops in the
area of 20 feet before he ascended. He didn't know
what the expected deco was for that situation, and
couldn't deal with the uncertainty.
Risk management in the context of diving is about
dealing with uncertainty. However, we often confuse
a world of uncertainty with one of known risk. This
has been described as the calculable-risk illusion.
We don't logically weigh every decision
we make, because we don't have enough
time or mental energy, so we substitute
real data for mental models of what's
likely to happen -- even if we know this
is wrong.
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Say a diver was on a liveaboard a long way from
land, like Cocos Island, and her trip was halfway
done. She surfaced from a dive and realized she was
suffering mild symptoms of DCS. So she breathed
100 percent oxygen on the boat and felt "fine" the
following day. She went diving again, but this
time, when she surfaced, things were much worse
-- she was paralyzed from the waist area down
and couldn't use her legs or bladder. While she
had insurance, there is not much you can do for an
immediate response when 30 hours offshore. One of
the most important things was to release the pressure
on the bladder, so her husband had to do a DIY
catheterization with guidance from a doctor over the
satellite phone using whatever they could find on the
boat. Their liveaboard transferred them to another
boat in the area that was going back, and the diver
ended up with something like six weeks of hyperbaric
treatment before being able to fly home.
Why is this relevant? A friend of mine posted
that his buddy was being treated in a chamber for
a serious bend, while one of his friends posted that
he had recently had a skin bend on a 165-foot dive,
then went diving the following day to see if the bend
would clear. It didn't, so he took the third day off.
"What if..." is a risk-management question. Many
divers think about transferring the risk they face to
an insurance company so that medical coverage can
be sorted or compensation provided. However, if
the risk ultimately materializes, someone else might
be paying for it, but it is you who will be suffering. That doesn't just pertain to injuries, but what about
instructors and litigation?
How to Improve Your Risk Management in
Diving
First, recognize that you are truly fallible, and
that "decisions in the moment" are going to be made
with emotion, rather than logic, at the fore. This is one of the reasons why checklists are so effective --
they force people to slow down and follow a logical
process rather than get "sucked up in the moment."
Second, have a plan and brief it. This allows
divers taking part to understand beforehand what
is going to happen and what the contingency plans
are. It is much better to discuss the "what ifs" on the surface without having to plan and execute the resolution at the same time. This is one reason
why team diving (not buddy diving) is safer than
solo diving.
Third, practice the art of the debrief. This is
really hard to get going, but when it does, you will
improve your performance and safety because you
will be building up a bank of experiences that you
can refer to and inform your availability bias, and
subsequently your decision-making.
Debriefs don't have to be long and torturous, they
can be as simple as:
"What went well?"
"Why?"
"What do we need to improve on?"
"How are we going to fix it for next time?"
"What was the biggest risk we took on that dive?"
But you need to be specific in your answers. In
the same way that risk numbers like one in 200,000
are meaningless, debriefs that talk about generalities
are also pretty much useless. It is the context and the
detail that is needed to create emotion, and it is the
emotion that causes the "mental stickiness."
Finally, consider sharing your successes and failures
with the diving community. The learning that
comes from numbers is limited, whereas the learning
from an emotionally-charged and context-rich story
is much better.
Gareth Lock is director of risk management for the dive training
organization Global Underwater Explorers, and owner of
The Human Diver, a training and coaching company focused
on developing high-performing divers, dive instructors and
related teams. You can read more of Lock's diving articles at www.thehumandiver.com/blog2