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Dive Review of Mexico Whale Sharks/Izla Hotel in
Cozumel and the Mexican Yucatan/Isla Mujeres

Mexico Whale Sharks/Izla Hotel: "Whale Shark snorkel", Jul, 2021,

by Joel Horie, UT, US (Sr. Contributor Sr. Contributor 22 reports with 15 Helpful votes). Report 11648.

Photos Submitted with this Report


Click on an image to see an enlarged version and captions

Ratings and Overall Comments 1 (worst) - 5 (best):

Accommodations 4 stars Food 4 stars
Service and Attitude 5 stars Environmental Sensitivity 4 stars
Dive Operation N/A Shore Diving N/A
Snorkeling 5 stars
Value for $$ 5 stars
Beginners 5 stars
Advanced 5 stars
Comments Flew Delta non stop SLC to CUN. CUN Terminal 3 Immigration was well staffed and efficient as usual. After baggage claim, customs is now self serve kiosk(self declare), near the old customs. They had customs agents watching as you approached the exit doors, but they were just scanning the crowd. At least in CUN, it appears they won’t check you unless something catches their eye. Like all the other major tourist destinations in Mexico, after customs, there is a currency exchange and then rows of sales people(tours, timeshares, etc.) trying to get you to stop. Just keep walking until you get outdoors.

Used CARM Tours and Transfers van service to and from CUN airport to the ferry. CARM has a useful website and has detailed instructions with photos on how to get out of the CUN terminal and meet their drivers. You can also prepay for your ferry tickets and the driver will have them for you. We’ve used them to go from CUN to the Cozumel ferry as well.

30 minutes CUN to Ultramar Puerto Juarez ferry. About a 20 minute ferry ride to Isla Mujeres.. For Isla Mujeres taxis, exit ferry building, then make immediate left on the sidewalk. Look for Taxi Sitio sign at edge of building, about 20 yards. 30 minute ride to Izla Hotel. In addition to Tripadvisor, used Mapchick for info on Cancun local travel and the book, “Best of Isla Mujeres: A Traveler’s Guide to the Islands best” (available on Kindle)

Mexico Whale sharks. I picked them based on TripAdvisor and Google search.
640 pickup, they sent a cab. Short drive to a pier on laguna Makax, which is sort of middle of the island. Boat picked us up(we were the only guests trying on Isla Mujeres), but went to the mainland starting point( north of Puerto Juarez. About 20 minute ride. Briefing, coffee, juice, fruit, coffee cake, little sandwiches at a nice Waterside palapa. All other customers were staying on mainland Cancun. They had two boats doing the trip that day and both looked in nice condition, bow to stern. About an hour and a half and at least 10 mile off shore, start cruising for whale Sharks. We headed north northeast, around the north end of Isla Mujeres. Light chop and swell with a headwind. Two people got seasick, but everyone perked up when they saw the whale sharks. The captain did a great job dropping us a boat length or so in front of the shark. The guide was really helpful in giving the direction to swim, even if you did not initially see the shark. The guide also kept track of other boats and kept snorkel pair together. We got two turns, two divers with a guide. Saw juvenile first, then larger adult with two mantas. Make sure to defog your mask and swim fast. Must wear life vest. We brought wetsuits, but never put them on; weren’t in the water long enough to need them. They provide mask, fins, and snorkels and all appeared new. I’d bring a low profile mask, rigid snorkel, and your own fins. On the way back, we anchored in waist deep water off the Playa Norte, for sodas and a ceviche lunch. Folks that needed a real bathroom, waded ashore to visit beachside hotel or restaurant facilities.

Very well run operation, oriented to guests staying at Cancun hotels. I would use them again, especially if I were staying in the Cancun area. If I were staying on Isla Mujeres again, I would try to find an operation that departed directly from Isla Mujeres to the whales shark areas.
Websites Mexico Whale Sharks   Izla Hotel

Reporter and Travel

Dive Experience 101-250 dives
Where else diving Hawaii, Belize, Grand Cayman, Socal, Bonaire, Roatan, Cabo Pulmo, Cozumel
Closest Airport Cancun (CUN) Getting There Most major US, some Canadian and European airlines.

Dive Conditions

Weather sunny, windy, rainy, cloudy, dry Seas calm, choppy, no currents
Water Temp 85-85°F / 29-29°C Wetsuit Thickness
Water Visibility 40-50 Ft/ 12-15 M

Dive Policy

Dive own profile no
Enforced diving restrictions Two at a time, stay with the guide.
Liveaboard? no Nitrox Available?

What I Saw

Sharks None Mantas 1 or 2
Dolphins None Whale Sharks 1 or 2
Turtles None Whales None
Corals N/A Tropical Fish N/A
Small Critters N/A Large Fish N/A
Large Pelagics 5 stars

Underwater Photography 1 (worst) - 5 (best):

Subject Matter 5 stars Boat Facilities N/A
Overall rating for UWP's N/A Shore Facilities N/A
UW Photo Comments No rinse tank on boat.
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Note: The information here was reported by the author above, but has NOT been reviewed nor edited by Undercurrent prior to posting on our website. Please report any major problems by writing to us and referencing the report number above.

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