Dive Review of Lahaina Divers in
Hawaii/Maui

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Lahaina Divers, Apr, 2006, by Jim Burns, MA, USA . Report 2578.
No photos available at this time
Ratings and Overall Comments 1 (worst) - 5 (best):
Accommodations		Food
Service and Attitude		Environmental Sensitivity	N/A
Dive Operation		Shore Diving
Snorkeling	N/A
Overall Rating
Value for $$	N/A
Beginners
Advanced
Comments	I got certified in Maui in '96 & was anxious to return. I had been recommended to Lahaina Divers from my local dive shop & after reading about them on Undercurrent, thought I'd give them a try. What a dissappointment! It started upon arrival at the shop for out first 2 tank boat dive (we scheduled 3 days of diving with them). When making the reservation I was told I could get 100 cf tanks for an additional charge. At the shop, they said they didn't think they could accomodate my request. After making a fuss, I finally got the bigger tanks for an additional $10 per tank. While we were checking in...I noticed it getting very crowded in & outside the shop. About 30 people. Surely they would employ both of their dive boats...NOT! They put 28 paid divers (max capacity is 28)on the boat, plus 5 divemasters & crew. There was no room to move at all. Gear was everywhere. Then came the dive breifing. We were told we all had assigned seats(there are numbers, 1-28, on the benches), & they were very sorry if we were not placed next to our buddy!! It felt like I was in second grade. We were placed in groups of 5-8, & told our divemaster's name & what group # we werein, but never introduced to the DM or any of the staff. I had to ask the staff their names & no one bothered to learn ours or greet us with a handshake. It was VERY impersonal. On returning from one of the dives, one of the staff actually said, "you must be numer 22". I responded, " No, actually my name is Jim." We dove Cathedral I. We had to quickly swim through the underwater cave to allow for the other 4 groups to do the same. We didn't have time to explore or take more than a quick picture. There quickly formed a waiting line at the enterance of the cave. I felt like I was in line at motor vehicles. After the second dive we were asked to fill out an opinion card (on the boat), but no staff member could find any & we were told to fill them out at the shop. At the shop, no one could find any, so we were told to write our comments on a scap piece of paper & they would make sure they got to the right place. Upon returning to the shop after the dive, I cancelled our additional 2 days of diving with them. When asked why, I told them it was just way too crowded & impersonal. I now know what people are talking about when they say a "cattle boat". Two weeks after our dive, I received a form "thank you" e-mail from them. I responded by writing about my negative experience. To their credit, I promply received an e-mail from the owner apologizing for what happened & he gave me a non-expiring gift certificate for the cost of my girlfiend's & my dives (almost $300). He said he would address my issues at the next staff meeting & urged my to give them another try on my next trip to Maui. I hope they have gotten their act together. Regarless, we really enjoyed diving with Ed Robinson. They are extremely professional & personal.
Reporter and Travel
Dive Experience	101-250 dives
Where else diving	Jamaica, FL Keys, Kona, Gloucester MA, Eastern Long Island, Puerto Vallarta
Closest Airport		Getting There
Dive Conditions
Weather	sunny	Seas	calm
Water Temp	70-75°F / 21-24°C	Wetsuit Thickness	3
Water Visibility	50-80 Ft/ 15-24 M
Dive Policy
Dive own profile	no
Enforced diving restrictions	Must dive with group. Our group was 7-8 people plus the divemaster.
Liveaboard?	no	Nitrox Available?	N/A
What I Saw
Sharks	None	Mantas	None
Dolphins	None	Whale Sharks	None
Turtles	None	Whales	None
Ratings 1(worst) - 5 (best):
Corals		Tropical Fish
Small Critters		Large Fish
Large Pelagics
Underwater Photography 1 (worst) - 5 (best):
Subject Matter	N/A	Boat Facilities	N/A
Overall rating for UWP's	N/A	Shore Facilities	N/A
UW Photo Comments	[None]

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Dive Review of Lahaina Divers in Hawaii/Maui

Lahaina Divers, Apr, 2006,

Ratings and Overall Comments 1 (worst) - 5 (best):

Overall Rating

Reporter and Travel

Dive Conditions

Dive Policy

What I Saw

Ratings 1(worst) - 5 (best):

Underwater Photography 1 (worst) - 5 (best):

Dive Review of Lahaina Divers in
Hawaii/Maui